Showroom Manager

Job Description

WorkwithYorkshire has a fantastic opportunity for a Showroom Manager for a client on the outskirts of York.

This is a permanent, full-time position working 35 hours per week and 5 days out of 7.  The hours are Monday to Saturday 9am- 5pm and Sunday 10am-4pm. Weekend working is – one full weekend (Saturday and Sunday), one full weekend off (Saturday and Sunday) and alternate weekends for remaining of the month, one Saturday and one Sunday.

Duties:

  • To deliver the agreed KPI’s for their store and hub, including Average Order Value, Customer Conversion rate and the Volume of Orders per team member.
  • Ensure cash and payment systems are well controlled and in accordance with company procedures and policies.
  • Provide store performance information and reports as required by the Area Manager.
  • Provide on-going Coaching and Mentoring support to Comfort Specialists and act as a key point of contact for the Area Manager.
  • Organise and support the ongoing training of the store team in product knowledge, to develop a high performing team of experts.
  • Deliver and monitor the effective implementation of training and Induction programmes for new team members.

Requirements:

  • Previous experience as a manager ideally within the retail industry
  • Excellent customer service skills
  • The ability to establish strong, professional relationships
  • Able to communicate well with team members and can adapt communication style and methods for individual needs

For an informal discussion about this role please call Madison or Georgina on 01904 566055

Please apply by uploading your CV (with full employment history and contact details of at least two referees – one of whom should be your current or most recent employer) to [email protected].

To be eligible to apply for this role, you must also have the legal right to work in the UK.